In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
Please check the FAQ for an answer to your question before submitting a ticket below. You can also call our office during regular business hours.
We Operate On Pacific Time
Please keep in mind that we are in the Pacific time zone and we follow the U.S. National Holiday schedule. Please allow 24 - 48 Business hours to receive a reply. You must first create an account at our help desk website and submit 1 ticket per help request. Then LOG BACK IN to the help desk to see your reply. You may also call our office Toll Free: 877-636-9631